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Кэшбэк. Больше играете/ставите -> получаете больший интерес кэшбэка.
Коэффициенты: бесконечно высокие на ТОП-матчи, средние до гроба экзотику.
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The player from North Rhine-Westphalia, Germany had issues with a withdrawal of 50€ not being credited into the account and an amount debited but not reflecting in the game account. The complaint was closed as the player resolved it with the casino.
The issue was eventually resolved as the casino offered the player compensation in the form of a bonus as a gesture of goodwill.
Безопасные транзакции: использует шифрование для обеспечения безопасных транзакций.
The player from Germany made a deposit, and since then she wasn’t able to use her account. She later informed us, that the website is accessible again, therefore we marked this complaint as resolved.
This website is using a security service to protect itself from online attacks. The action you just performed triggered the security solution. There are several actions that could trigger this block including submitting a certain клик word or phrase, a SQL command or malformed data.
The player from Austria tried to withdraw his winnings, but the casino canceled the withdrawal probably due to deposits made from a third-party payment method.
However, after further communication with the casino, the player had confirmed that he received his winnings through Skrill. We had subsequently marked the complaint as 'resolved' in our system.
С усиленной верификацией дела обстоят сложнее. через регистрации ее обычно не инициализируют – усиленную верификацию применяют только к тем игрокам, которых заподозрили в нечестной игре (вилки, договорняки, использование сторонних программ). В этом случае ваш аккаунт заморозят, минуя чего с вами свяжется служба безопасности – игра стоит свеч будет созвониться с ними по видеосвязи как и ответить до гроба ряд вопросов, обычно задают вопросы, связанные со ставками, которые вы совершали.
The player from copyright had had his account closed at GetSlots casino, where he had had a pending withdrawal of $693 and a deposit of $600 towards a new bonus offer. He had stated that he was unable to contact the casino. The player had completed account verification and had played slots and table games within the bonus rules.
So far so good! After 3 payouts, a bank suddenly asks for a document with a transactions ID. Everyone knows that there is no such thing in Germany!
The player from Switzerland had experienced an issue where her account was abruptly suspended after she had won 350 Euros, which impeded her from withdrawing her winnings. Despite her multiple attempts to reach out to the support team and having provided her bank details repeatedly, she hadn't received any effective assistance.